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Cookie Policy

v1.0Effective: 9/27/2026Brand-wide

SERVİSSOFT ARAŞTIRMA GELİŞTİRME DANIŞMANLIK YAZILIM HİZMETLERİ ANONİM ŞİRKETİ COOKIE POLICY

  1. WHAT ARE COOKIES? A cookie is a small text file that is stored on your computer or mobile device when you visit a website. Such files may store data such as your IP address, session information and the pages you access. Thanks to cookies, your website preferences can be remembered, your session can be kept open, or content you are interested in can be offered to you. Cookies are divided into different types according to criteria such as how long they are stored on devices and by whom they are placed. In this context, the types of cookies can be listed as persistent cookies, session cookies, first-party cookies and third-party cookies.

  2. PURPOSE OF THE COOKIE POLICY This Cookie Policy has been prepared to inform website users about cookies and the types of cookies used, and to provide guidance on how cookie preferences can be managed. SERVİSSOFT ARAŞTIRMA GELİŞTİRME DANIŞMANLIK YAZILIM HİZMETLERİ ANONİM ŞİRKETİ (hereinafter referred to as “Servissoft” or the “Company”), like many other websites, uses cookies and similar technologies in order to improve the visit experience of website users and to increase service quality. We would like to point out that Servissoft processes your personal data within the scope of this Cookie Policy in its capacity as “Data Controller” pursuant to Article 3 of the Law No. 6698 on the Protection of Personal Data. Data Controller: SERVİSSOFT ARAŞTIRMA GELİŞTİRME DANIŞMANLIK YAZILIM HİZMETLERİ ANONİM ŞİRKETİ Address: ÇİFTE HAVUZLAR MH. ESKİ LONDRA ASFALTI CD. K.M.A1 N:151/1C/B35 ESENLER / İSTANBUL Tel: 0850 304 4220 E-mail: info@servissoft.net

  3. COOKIES USED ON OUR WEBSITE Various cookies may be used on our website in order to provide our services to you. We would like to state that the cookies used are in all cases consistent with the Privacy Policy available on our website and with the provisions of the Law on the Protection of Personal Data and, should you wish to review it, that our KVKK Policy on our website is also consistent with all of these processes. In this context, the cookies used on our website are as follows: Functionality Cookies: Allow your language preferences, region selection, etc. to be remembered when you revisit the website. Targeting/Advertising Cookies: SERVİSSOFT ARAŞTIRMA GELİŞTİRME DANIŞMANLIK YAZILIM HİZMETLERİ ANONİM ŞİRKETİ uses various first-party and third-party cookies on its website for targeting and advertising purposes. You can block these cookies by changing your browser settings or by changing your cookie preferences as shown in this Policy. Strictly Necessary Cookies: Technical cookies that ensure the website functions correctly and enable you to use its features. They fall within the session cookie category. Blocking these cookies renders the features of the website unusable. Your consent is not required for the use of strictly necessary cookies. Analytics Cookies: Analytics cookies are used to improve your website experience. Analytics cookies enable us to understand how you use the website (which pages you visit, how long your visit lasts, etc.), so that we can improve the content we offer or change the design of the website. Our Cookie List and Explanations: First, our strictly necessary cookies are as follows: AEC, APISID, HSID, SEARCH_SAMESITE, SID, SIDCC, SSID, __Secure-1PAPISID, __Secure-1PSID, __Secure-1PSIDCC, __Secure-1PSIDTS, __Secure-3PAPISID, __Secure-3PSID, __Secure-3PSIDCC, __Secure-3PSIDTS, TawkConnectionTime, cookielawinfo-checkbox-necessary, pll_language, PHPSESSID, .AspNetCore.Antiforgery.VyLW6ORzMgk, idsrv, idsrv.session. Secondly, the table setting out the cookies used on our websites and the related information is as follows: Cookie Name Purpose Detailed Description of Purpose Duration Domain AEC Security Used to protect user sessions, ensure account security and prevent unauthorised access. 56 days ServisSoft.net AMCV_8AD56F28618A50850A495FB6%40AdobeOrg Analytics Used to analyse user behaviour, monitor website traffic and improve performance. 258 days ServisSoft.net APISID Security Used to protect user sessions, ensure account security and prevent unauthorised access. 395 days ServisSoft.net HSID Security Used to protect user sessions, ensure account security and prevent unauthorised access. 395 days ServisSoft.net NID Advertising Used to deliver personalised advertisements based on users’ interests and to measure advertising effectiveness. 183 days ServisSoft.net SAPISID Security Used to protect user sessions, ensure account security and prevent unauthorised access. 395 days ServisSoft.net SEARCH_SAMESITE Security Used to protect user sessions, ensure account security and prevent unauthorised access. 180 days ServisSoft.net SID Security Used to protect user sessions, ensure account security and prevent unauthorised access. 395 days ServisSoft.net SIDCC Security Used to protect user sessions, ensure account security and prevent unauthorised access. 365 days ServisSoft.net SSID Security Used to protect user sessions, ensure account security and prevent unauthorised access. 395 days ServisSoft.net TawkConnectionTime Functionality Used to improve website functions, optimise the user experience and remember user preferences. Until the tab is closed ServisSoft.net __Secure-1PAPISID Security Used to protect user sessions, ensure account security and prevent unauthorised access. 395 days ServisSoft.net __Secure-1PSID Security Used to protect user sessions, ensure account security and prevent unauthorised access. 395 days ServisSoft.net __Secure-1PSIDCC Security Used to protect user sessions, ensure account security and prevent unauthorised access. 365 days ServisSoft.net __Secure-1PSIDTS Security Used to protect user sessions, ensure account security and prevent unauthorised access. 365 days ServisSoft.net __Secure-3PAPISID Security Used to protect user sessions, ensure account security and prevent unauthorised access. 395 days ServisSoft.net __Secure-3PSID Security Used to protect user sessions, ensure account security and prevent unauthorised access. 395 days ServisSoft.net __Secure-3PSIDCC Security Used to protect user sessions, ensure account security and prevent unauthorised access. 365 days ServisSoft.net __Secure-3PSIDTS Security Used to protect user sessions, ensure account security and prevent unauthorised access. 365 days ServisSoft.net _ga Analytics Used to analyse user behaviour, monitor website traffic and improve performance. 400 days ServisSoft.net _ga_JGS183XJ6L Analytics Used to analyse user behaviour, monitor website traffic and improve performance. 400 days ServisSoft.net _ga_PHVG60J2FD Analytics Used to analyse user behaviour, monitor website traffic and improve performance. 45 days ServisSoft.net _ga_SQCRB0TXZW Analytics Used to analyse user behaviour, monitor website traffic and improve performance. 268 days ServisSoft.net _ga_TVWGBCG2YQ Analytics Used to analyse user behaviour, monitor website traffic and improve performance. 400 days ServisSoft.net _gat_gtag_UA_96595912_1 Analytics Used to analyse user behaviour, monitor website traffic and improve performance. 0 days ServisSoft.net _gcl_au Advertising Used to deliver personalised advertisements based on users’ interests and to measure advertising effectiveness. 83 days ServisSoft.net _gid Analytics Used to analyse user behaviour, monitor website traffic and improve performance. 1 day ServisSoft.net cfz_google-analytics_v4 Analytics Used to analyse user behaviour, monitor website traffic and improve performance. 268 days ServisSoft.net cfz_reddit Functionality Used to improve website functions, optimise the user experience and remember user preferences. 268 days ServisSoft.net cookielawinfo-checkbox-necessary Functionality Used to improve website functions, optimise the user experience and remember user preferences. 346 days ServisSoft.net cookielawinfo-checkbox-non-necessary Advertising Used to deliver personalised advertisements based on users’ interests and to measure advertising effectiveness. 346 days ServisSoft.net facebook-pixel_OwdI__fb-pixel Advertising Used to deliver personalised advertisements based on users’ interests and to measure advertising effectiveness. 0 days ServisSoft.net facebook-pixel_VVgx__fb-pixel Advertising Used to deliver personalised advertisements based on users’ interests and to measure advertising effectiveness. 0 days ServisSoft.net facebook-pixel_elKW__fb-pixel Analytics Used to analyse user behaviour, monitor website traffic and improve performance. 0 days ServisSoft.net google-analytics_v4_60a4__counter Analytics Used to analyse user behaviour, monitor website traffic and improve performance. 45 days ServisSoft.net google-analytics_v4_60a4__engagementDuration Analytics Used to analyse user behaviour, monitor website traffic and improve performance. 45 days ServisSoft.net google-analytics_v4_60a4__engagementPaused Analytics Used to analyse user behaviour, monitor website traffic and improve performance. 0 days ServisSoft.net google-analytics_v4_60a4__engagementStart Analytics Used to analyse user behaviour, monitor website traffic and improve performance. 45 days ServisSoft.net google-analytics_v4_60a4__ga4 Analytics Used to analyse user behaviour, monitor website traffic and improve performance. 45 days ServisSoft.net google-analytics_v4_60a4__let Analytics Used to analyse user behaviour, monitor website traffic and improve performance. 45 days ServisSoft.net google-analytics_v4_60a4__session_counter Analytics Used to analyse user behaviour, monitor website traffic and improve performance. 45 days ServisSoft.net kndctr_8AD56F28618A50850A495FB6_AdobeOrg_identity Functionality Used to improve website functions, optimise the user experience and remember user preferences. 263 days ServisSoft.net mbox Functionality Used to improve website functions, optimise the user experience and remember user preferences. 268 days ServisSoft.net pll_language Functionality Used to improve website functions, optimise the user experience and remember user preferences. 365 days ServisSoft.net poptin_c_p_o_x_c_1c341712f554b Functionality Used to improve website functions, optimise the user experience and remember user preferences. 1 day ServisSoft.net poptin_c_visitor Functionality Used to improve website functions, optimise the user experience and remember user preferences. 11 days ServisSoft.net poptin_last_visit Functionality Used to improve website functions, optimise the user experience and remember user preferences. 365 days ServisSoft.net poptin_o_a_d_1c341712f554b Functionality Used to improve website functions, optimise the user experience and remember user preferences. 1 day ServisSoft.net poptin_o_v_1c341712f554b Functionality Used to improve website functions, optimise the user experience and remember user preferences. 0 days ServisSoft.net poptin_old_user Functionality Used to improve website functions, optimise the user experience and remember user preferences. 2 days ServisSoft.net poptin_previous_url Functionality Used to improve website functions, optimise the user experience and remember user preferences. 0 days ServisSoft.net poptin_referrer Functionality Used to improve website functions, optimise the user experience and remember user preferences. 0 days ServisSoft.net poptin_session Functionality Used to improve website functions, optimise the user experience and remember user preferences. 0 days ServisSoft.net poptin_session_account_d34fd436b5e01 Functionality Used to improve website functions, optimise the user experience and remember user preferences. 11 days ServisSoft.net poptin_user_country_code Functionality Used to improve website functions, optimise the user experience and remember user preferences. 346 days ServisSoft.net poptin_user_id Functionality Used to improve website functions, optimise the user experience and remember user preferences. 346 days ServisSoft.net poptin_user_ip Functionality Used to improve website functions, optimise the user experience and remember user preferences. 346 days ServisSoft.net twk_idm_key Functionality Used to improve website functions, optimise the user experience and remember user preferences. Until the tab is closed ServisSoft.net twk_uuid_58dd7389f7bbaa72709c3598 Functionality Used to improve website functions, optimise the user experience and remember user preferences. 180 days ServisSoft.net twk_uuid_58e69df6f7bbaa72709c4b26 Security Used to protect user sessions, ensure account security and prevent unauthorised access. 180 days ServisSoft.net twk_uuid_64d6170f94cf5d49dc69c9ed Security Used to protect user sessions, ensure account security and prevent unauthorised access. 178 days ServisSoft.net OTZ Security Used to protect user sessions, ensure account security and prevent unauthorised access. 12 days app3.servissoft.net DV Functionality Used to improve website functions, optimise the user experience and remember user preferences. 0 days app3.servissoft.net .ASPXAUTH Analytics Used to analyse user behaviour, monitor website traffic and improve performance. 365 days app3.servissoft.net ASP.NET_SessionId Advertising Used to deliver personalised advertisements based on users’ interests and to measure advertising effectiveness. Until the tab is closed app3.servissoft.net _gat Functionality Used to improve website functions, optimise the user experience and remember user preferences. 0 days app3.servissoft.net IDE Functionality Used to improve website functions, optimise the user experience and remember user preferences. 366 days app3.servissoft.net PHPSESSID Security Used to protect user sessions, ensure account security and prevent unauthorised access. 14 days app3.servissoft.net dt-demo-scheme Functionality Used to improve website functions, optimise the user experience and remember user preferences. 349 days app3.servissoft.net ga Analytics Used to analyse user behaviour, monitor website traffic and improve performance. 400 days smartplain.servissoft.net .AspNetCore.Antiforgery.VyLW6ORzMgk Functionality Used to improve website functions, optimise the user experience and remember user preferences. Until the tab is closed etta.servissoft.net _ga_R2YWP38J9T Analytics Used to analyse user behaviour, monitor website traffic and improve performance. 367 days etta.servissoft.net idsrv Security Used to protect user sessions, ensure account security and prevent unauthorised access. Until the tab is closed etta.servissoft.net idsrv.session Security Used to protect user sessions, ensure account security and prevent unauthorised access. Until the tab is closed app.workybe.com twk_uuid_6232e927a34c2456412b79a3 Functionality Used to improve website functions, optimise the user experience and remember user preferences. Until the tab is closed app.workybe.com

  4. CHANGING COOKIE PREFERENCES You have the opportunity to change your cookie preferences. In this context, you may block the use of certain cookies. Please note that if cookies are not allowed, some features of the website may lose their functionality. If you do not consent to the use of cookies, we kindly ask you not to continue using the website or to change your cookie preferences as shown in this Policy. You can personalise or completely block cookies by changing the settings of the browser you use. The steps to be followed for different browsers are set out below. If your browser differs from those mentioned, you may consult the help or support page of the relevant browser. GOOGLE CHROME: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=tr INTERNET EXPLORER: https://support.microsoft.com/tr-tr/help/17442/windows-internet-explorer-delete-manage-cookies YANDEX: https://yandex.com.tr/support/browser-classic/personal-data-protection/cookies.xml MOZILLA FIREFOX: https://support.mozilla.org/tr/kb/cerezleri-silme-internet-sitelerinin-bilgilerini-kaldirma SAFARI: https://support.apple.com/kb/PH21411?locale=tr_TR

  5. PURPOSES OF DATA PROCESSING, METHOD OF DATA COLLECTION AND LEGAL GROUNDS UNDER THE COOKIE POLICY, AND TO WHOM AND FOR WHAT PURPOSES DATA MAY BE TRANSFERRED During your visit to the website, your IP address, session information and data relating to the pages you access are processed by our company. Pursuant to our Cookie Policy, when our website is first opened, as long as no action is taken on the accept and reject buttons, only “strictly necessary cookies” are stored and processed by us, since, as explained in the law and above, they are indispensable for our website to function. The “subdomains” operated within our organisation and the “dynamic IP” (which involves the IP address of the device in use changing depending on time or various other factors) are likewise tracked through the same cookies and are handled in the same manner as all of the policies in our KVKK process. The said addresses are as follows: The purposes of processing such personal data can be explained as follows: Providing information to authorised persons, institutions and organisations Conducting marketing processes for products/services Conducting advertising/campaign/promotion processes Conducting activities aimed at customer satisfaction Conducting customer relationship management processes Conducting activities in compliance with legislation Conducting information security processes Your personal data is obtained through the website by automated means. Pursuant to Article 5(2) of the Law, data processing activities are carried out on the following legal grounds: that the processing of personal data of the parties to a contract is necessary, provided that it is directly related to the establishment or performance of the contract; that processing is mandatory for the data controller to fulfil its legal obligation; that data processing is mandatory for the establishment, exercise or protection of a right; and that data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject. No transfer activity is carried out in respect of your personal data obtained pursuant to the Cookie Policy.

  6. YOUR RIGHTS REGARDING YOUR PERSONAL DATA UNDER THE LAW ON THE PROTECTION OF PERSONAL DATA We take care to protect your personal data and/or special categories of personal data in accordance with the Law on the Protection of Personal Data. In this context, we comply with the principles set out in the Privacy Policy on our website, with this Cookie Policy and with the Law on the Protection of Personal Data. Article 11 of the Law on the Protection of Personal Data sets out your rights regarding your personal data, as data subject, as follows: “a) To learn whether personal data is being processed, b) If personal data has been processed, to request information in this regard, c) To learn the purpose of processing of personal data and whether they are used in accordance with their purpose, ç) To know the third parties to whom personal data is transferred domestically or abroad, d) To request the rectification of personal data if it has been processed incompletely or inaccurately, e) To request the erasure or destruction of personal data within the framework of the conditions set out in Article 7 of the Law, entitled ‘Erasure, destruction or anonymisation of personal data’, f) To request that the third parties to whom personal data has been transferred be notified of the rectification of incompletely or inaccurately processed data, or of the erasure or destruction of the data upon the data subject’s request, g) To object to the occurrence of a result against the person himself or herself by means of the analysis of the processed data exclusively through automated systems, h) To request compensation for damages in the event of suffering damage due to the unlawful processing of personal data.” If you submit your requests regarding the rights listed above to our company in accordance with the application procedures set out in the “Communiqué on the Procedures and Principles for Applications to the Data Controller”, SERVİSSOFT ARAŞTIRMA GELİŞTİRME DANIŞMANLIK YAZILIM HİZMETLERİ ANONİM ŞİRKETİ will conclude your request free of charge as soon as possible and at the latest within thirty days, depending on the nature of the request. However, if the transaction requires an additional cost, SERVİSSOFT ARAŞTIRMA GELİŞTİRME DANIŞMANLIK YAZILIM HİZMETLERİ ANONİM ŞİRKETİ may charge the fee set out in the tariff determined by the Personal Data Protection Board. You can access the “Information Request Form pursuant to the Law No. 6698 on the Protection of Personal Data” for your application via the following link: https://docs.google.com/document/d/1QbvY3Lzn49QlN_Q_CsaUJeZU3NFVczLKvnZCrVN4ehE/edit?usp=sharing

This Cookie Policy has been prepared in Turkish and English. In the event of any conflict or discrepancy in interpretation between the two versions, the Turkish version shall prevail. SERVİSSOFT ARAŞTIRMA GELİŞTİRME DANIŞMANLIK YAZILIM HİZMETLERİ ANONİM ŞİRKETİ